I want to hide the create story option when incident state is resolved, closed, canceled

[Ashwini Sawant2]

Hello Team,

For UI Action - Create Story 

I have this existing query -  

(current.incident_state != IncidentState.CLOSED || current.incident_state != IncidentState.CANCELED || current.incident_state != IncidentState.RESOLVED) && (current.u_story.nil()

By this condition, the option of 'create story' is still populating , kindly suggest on this. How we can restrict this ? 

Thanks,

Ashwini

[Ethan Davies · Accepted solution]

Change your ORs to ANDs. Also from the condition you posted, you are missing a ')' at the end of your condition. This may cause an error / always evaluating your condition to TRUE.

(current.incident_state != IncidentState.CLOSED && current.incident_state != IncidentState.CANCELED && current.incident_state != IncidentState.RESOLVED) && (gs.nil(current.u_story)

[Ashwini Sawant2]

Thank you for your response.

I found the working code - 

(current.incident_state != IncidentState.CLOSED && current.incident_state != IncidentState.CANCELED && current.incident_state != IncidentState.RESOLVED && current.u_story.nil())

[AshishKM]

good to know, so this missing ")" was main reason. 

[AshishKM]

Hi @Ashwini Sawant2 , 

Check if the last ")" missing or its just a typo in question. 

Also, the given query is condition in UI Action, share the UI Action screen shot.

-Thanks,
AshishKMishra