05-05-2024 04:48 PM
Hi , I have a requirement ....
Incident should be auto resolved when all the incident tasks are closed complete using Business rule.Please give the complete process and explanation,
Thank You!
05-05-2024 05:03 PM
Hi @Hitesh Ramba check below link its similar
https://www.servicenow.com/community/itsm-forum/auto-close-incident-when-incident-tasks-are-closed/m...
if my answer helps please accept solution and mark helpful
05-06-2024 04:59 AM
Why are you asking the same question three times?
What did you already try yourself? What kind of assignment is this? Did you try something already, or are you just asking others to do your work for them?https://www.servicenow.com/community/product-launch-forum/scripting-assignment/td-p/2918571https://www.servicenow.com/community/product-launch-forum/incident-task/td-p/2919123
https://www.servicenow.com/community/product-launch-forum/incident-not-allowed-to-close/td-p/2919124
