Analytics Hub - Average resolution time of resolved incidents > Priority - Streaming error

[TeresaRamalho]

Good afternoon,

I'm trying to view the average resolution time of resolved incidents, by priority, but i have the error message "streaming error".

Thank you in advance for any help you can give me in resolving this blocking constraint.

Teresa Ramalho

[Nenad Berbatovi]

Hi,

I have the same issue. And in the past it works fine.

Regards

[Blessing3]

Same, if anyone knows what could have changed or what needs to be changed, that will be helpful.

-If I click the Category breakdown from the Analytics Hub, I get the "Streaming error".

-I created a widget and used the same indicator and breakdown, but if I click on one of the numbers, I get redirected to the Analytics Hub and get the "Streaming error".

-If I click the "Assignment Group" breakdown from the Analytics Hub, I get a different error (see attached). 

Thanks

[Petr Eliseev]

I have same error after Xanadu and found the issue related to null values; when I added default value as 0 it fixed it as a workaround. Something like the following may work for you as well.

---

var myScore = [myIndicator];

if (gs.nil(myScore)==true) {myScore = 0}

myScore;

[SanjivMeher]

Was this after upgrading to Xanadu? We are experiencing the same error.