Need to delete a portal and create a new one !

[dynamics86]

Hi All, back here again, I need to delete a portal page as per shot1 attached ,that I created (as per the link below) ,so I can re-create it.

I had created it from the Form Layout option but now I am unable to remove the page, there are some components that are basic to the portal it says.

Please let me know if there is any info needed.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/yokohama/new_to_servicenow/app_store_...

[debendudas]

Hi @dynamics86 ,

You can't delete sp_config portal as it is OOTB portal for Service Portal Configuration interface, allowing administrators/developers to manage and customize the look and feel of their Service Portal. This interface provides tools to edit portal layouts, CSS, and widget instances and widgets. 

Please create a new portal as per your requirement by following the link you shared in the question.

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up👍! 

[Shashank_Jain]

@dynamics86 , You can't delete it as there is a BR on it which abort the delete action and shows the error message  : Cannot delete sp_config portal - it is needed for Service Portal configuration in servicenow

Refer below screenshot :

[Shashank_Jain]

@dynamics86 , 

If the above solution helps, please mark it as accepted and close the thread.

[Shashank_Jain · Accepted solution]

@dynamics86 ,

If the solution was helpful, could you please mark it as accepted and close the thread. That will be much appreciated.