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"Instance Offline: Recovery may take long. You can wait, or release it now to request a new one."

zk392061
Tera Contributor
Hello everyone,
 

I have been facing an issue with my free Personal Developer Instance (PDI) for the last 3 days. The instance status shows:

 

Instance Offline: Recovery may take long. You can wait, or release it now to request a new one

The problem is that I have a very important project on this instance, and I cannot release it because I would lose all of my work. I have already waited for three days, but the instance still has not recovered.

Has anyone experienced this issue before? Is there any way to speed up the recovery process or request assistance without releasing the instance? I would really appreciate any advice or guidance from the community, as this project is very important to me.

 

Thank you in advance for your help.

 
7 REPLIES 7

mugi-san
Kilo Sage

Hi @zk392061   .

My instance went offline immediately.

I waited for half a day, but it never recovered.

Therefore, I requested a new PDI. According to the banner header on the Developer Site, PDIs are currently unavailable, suggesting that even if you join the waiting list, it will take a long time before one is assigned.

regards,

zk392061
Tera Contributor

My Personal Developer Instance (PDI) is back online now, but it has been 8 days and I am still seeing this message. Is this expected, or is there something wrong with my instance? Has anyone else experienced this issue?

TosanV
Tera Contributor

Hey is your PDI back online now ? I am expriencing the same issue  and its been 4Days for me.