sla notificatuon flow
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12-11-2023 05:30 AM
Hello ! I have an SLA flow ready, now I need to create an SLA that will check the following notification for me: I would like to know please how I create an SLA and how I fill in the fields and the data is - that the notification is sent to assignh to and also how I check that the notification is sent how do I do this?
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12-11-2023 05:59 AM
Hi @yardenKrispel ,
Not sure i have understood the requirement here, could you explain whats the requirement here??
you would like to create a SLA?? or would like to configure notification for SLAs??
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025