Technical Project Management

zanah
Kilo Contributor

i am beginning the course on TPM advise for me as a new 

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @zanah 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Tanushree Maiti
Tera Patron

Hi @zanah 

 

Associate AI Technical Project Manager

The Associate AI Technical Project Manager level is designed for those who have typically 0 to 3 years of experience as a technical project manager working with the ServiceNow platform.   

The Associate AI Technical Project Manager level will focus on:  

  • Completing ServiceNow Platform Fundamentals  
  • Building AI awareness including What is AI, Introduction to Generative AI, What is Now Assist, and ServiceNow Agentic AI Offerings
  • Completing Project Portfolio Management (PPM)  
  • Project planning  
  • Overcoming common obstacles  
  • Learning from experienced Technical Project Managers  

 

Practitioner AI Technical Project Manager

The Practitioner AI Technical Project Manager level is designed for those who have typically 3 to 10 years of experience as a technical project manager and who have completed fundamental ServiceNow coursework, including Welcome to ServiceNow, ServiceNow Administration Fundamentals, and Project Portfolio Management (PPM) Fundamentals. A project management industry certification is recommended, but not required at this level.  

The Practitioner AI Technical Project Manager level will focus on:  

  • Agile Development 2.0 
  • Building AI literacy with Now Assist Essentials and Introduction to Agentic AI
  • Now Create management  
  • Best Practice Methodology 
  • Building relationships and emotional intelligence 
  • Learning from experienced Technical Project Managers 
Professional AI Technical Project Manager

The Professional Technical Project Manager level is designed for those who have typically 10 or more years of experience as a technical project manager and who possess a strong understanding of the ServiceNow platform, the Project Portfolio Management (PPM) and Agile Development 2.0 applications, hybrid project management, and the Now Create methodology. A project management industry certification is recommended, but not required at this level.

The Professional Technical Project Manager level will focus on:  

  • Strategic Planning Workspace
  • Building AI literacy with Now Assist Essentials and Introduction to Agentic AI 
  • Strategic thinking
  • Team building  
  • Influencing others 
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti