Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

unable to release PDI

SNOWREDDY
Tera Contributor

‎12-15-2023 07:03 PM

unable to release my PDI to get downgraded version of pdi

0 Helpfuls
  • 267 Views
2 REPLIES 2

SLK Gupta
Tera Guru

‎12-15-2023 08:01 PM

Hi @SNOWREDDY ,

 

To release a PDI you can login to https://developer.servicenow.com/dev.do

Click on your profile

SLKGupta_0-1702699045039.png

Now you can select the Release Instance Option @SNOWREDDY 

 

SLKGupta_1-1702699116052.png

If you follow these steps, you can release the instance @SNOWREDDY .

There is upgrad option availble in servicenow PDI but not downgrade, but if you want a lower instance than Vanocuver, after release your current PDI, you can request a new PDI at the time you request new PDI select a lower version like Utah or Tokyo as per your requirement @SNOWREDDY .

 

If my response helps you in assisting your query please mark my answer as accepted solution and helpful @SNOWREDDY .

 

Thanks & Regards,

S. Lakshmikanth Gupta.



 

 

0 Helpfuls

Astik Thombare
Tera Sage
Tera Sage

‎12-15-2023 09:03 PM

Hi @SNOWREDDY ,

 

 

Step :1 - Click on your profile -

 

AstikThombare4_0-1702702775139.png

 

Step : 2- Select Release Instance -

AstikThombare4_1-1702702850828.png

 

Step 3 :Select reason why you want to release instance

 

AstikThombare4_2-1702702900248.png

 

Please mark ✅ Correct if this resolves your issue, and also mark 👍 Helpful if you find my response valuable based on its impact.

 

Regards,

Astik Thombare

 

0 Helpfuls