Upgrading to Vancouver no longer able to select a different Theme in system settings, other optins?

[Michelle77]

In Toyko you are able to select different themes, which was useful when toggling between QA, DEV, and Production..Does anyone know if there is a way with the new UI upgrading to Vancouver to set themes?

Thanks,

Michelle

[Brad Bowman]

Hi Michelle,

Themes still exist in the newer UI, but you may have to (re-) create your own.  Click on your avatar in the upper-right corner, then choose Preferences, then Theme.  I'm sure there are some posts on how to easily create your own themes to add to the meager out of box offerings.

[Michelle77]

Thanks for the information but was looking for the different colors not just the dark mode.  

[jMarshal · Accepted solution]

as @Brad Bowman  described, the Next Experience UI doesn't bring over the UI16 themes that you had set up pre-Vancouver. Here is an article that does a great job explaining themes and gives some advice on how to create a custom theme or style.

Next Experience UI - Understanding Themes - Support and Troubleshooting (servicenow.com)

You can also turn the UI16 interface back on, to use the previously configured themes (in UI16) - see the following link for more info:

Disabling Next Experience to use Connect in Classic UI16 - Product Documentation: San Diego (service...

[Michelle77]

Thank you for sharing, I was successfully able to get the Halloween theme back 🙂