- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2020 10:05 PM
Some time ago I found that overview of ServiceNow product portfolio:
Meanwhile I think this graphic is outdated and I would like to know where I can find the updated version.
Solved! Go to Solution.
- 8,427 Views

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-08-2020 02:33 AM
Ah oke, haven't seen an update in diagram form. Would indeed be nice.
Got this from the Customer Success Center.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-05-2020 10:27 PM
What I have found so far is the Pricing & Packaging Overview. That document contains per workflow the available packages. It is divided by workflow (IT, Customer, Employee) and not in 1 image.
If you are able to access the partner portal, you can use this link:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-08-2020 02:20 AM
Thank you for the hint, but I'm looking for an update of the above diagramm.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-08-2020 02:22 AM
Hi there,
Maybe something like this? Is from 2020.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-08-2020 02:30 AM
Sure, the end result will certainly be the same, but the "ServiceNow donut" has burned into the mind of my clients and so this diagram is always a good introduction for presentations. I simply do not understand why ServiceNow does not release updates of that diagramm.
But anyway, can you please tell me where you got your picture from?