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08-06-2025 05:46 AM
HI..Just started learning ServiceNow.
I am getting this error above and unable to launch the PDI instance.
Please can anyone help
Solved! Go to Solution.
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08-07-2025 03:54 AM
Hi @dynamics86 ,
Log in to developer.servicenow.com.
Go to your Profile.
On the left-hand side, open the Change User Role section.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful.
Chandan
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08-07-2025 03:46 AM
Are you still getting the error? For some reason the attachment is missing on this thread. Maybe repost it back.
BR, Jan
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08-07-2025 06:34 AM
Will post attachment next time for any issue,sorry !
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08-07-2025 03:54 AM
Hi @dynamics86 ,
Log in to developer.servicenow.com.
Go to your Profile.
On the left-hand side, open the Change User Role section.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful.
Chandan

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08-07-2025 06:28 AM
Hello @dynamics86.
I think the symptom shows when you request a instance in Zurich version, right? I had the same problem; my solution was reset and wipe my PDI.
Thanks,
Alessandro.