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dynamics86
Tera Contributor

‎08-06-2025 05:46 AM

HI..Just started learning ServiceNow.

I am getting this error above and unable to launch the PDI instance.
Please can anyone help

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SD_Chandan
Kilo Sage

‎08-07-2025 03:54 AM

Hi @dynamics86 ,

  1. Log in to developer.servicenow.com.

  2. Go to your Profile.

  3. On the left-hand side, open the Change User Role section.

SD_Chandan_0-1754563980530.png

 


If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful.

 

 

Thank you
Chandan

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NurlanS
Tera Contributor

‎08-25-2025 09:55 AM

I also had same issue. First I tried Zurich release, then Yokohama. I tried to Reset and Wipe Instance, released current instance and requested new one multiple times as some users recommended. Finally I requested Xanadu release and then I was able to run  App Engine Studio. So, try Xanadu.

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