SAM articles

ServiceNow debuts as a Visionary in Gartner’s 2019 Magic Quadrant for Software Asset Management Tools

Cross posting from the announcement on servicenow.com .. Link to Gartner report ServiceNow is recognized for, we believe, redefining the future of SAM In its first 16 months since the product launched, ServiceNow has been recognized/acknowledged i...

Thoughts around SAM Best Practices - as I approach day 90 at ServiceNow

Since coming on board, I've been impressed by our training - and perhaps more importantly, the willingness of others to help me put that training into action to support our customers. From the training so far, I've learned (what feels like) everythi...

Why Software Asset Management Needs to Include SaaS Management Capabilities

Software Asset Management is the business strategy for optimizing the purchase, deployment, maintenance, and disposal of software applications within an organization. Software Asset Management (SAM) is not a new term by any means, but the way we mana...

EVENT: Customer Success in a Snap Webinar Series: Normalize and prioritize: Discover the key to effective software asset management

Tuesday, April 24 - 12pm ET / 9am PT For more information, check out the Community Events page. Link to webinar: https://youtu.be/d1xcbBwk0KE Join us for a 30-minute Best Practices and Customer Success Webinar on the Community! ServiceNow Software As...