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Implementation Leading Practices for SAM

Here we share implementation leading practices for Software Asset Management. We also include a helpful Implementation Readiness Checklist to help further guide you with a successful implementation. Note - majority of successful customers utilize a c...

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SAM Simulator Step-By-Step Guide

I recently finished the SAM simulator and teammates who were unable to finish frequently reached out to me for help. So, I wrote a step-by-step guide to assist the SAM simulator in the hopes of helping others who might be having trouble navigating th...

Phebe Yawson by Tera Contributor
  • 7374 Views
  • 9 comments
  • 9 helpfuls

Software Asset Management Quick Start Guide

Welcome to the Software Asset Management Quick Start Guide If you're just starting your Software Asset Management journey, then you've come to the right place. This guide will help you get up to speed on activating and realizing value from ServiceNow...

Kieron Dean by ServiceNow Employee
  • 8999 Views
  • 3 comments
  • 5 helpfuls

Software Installations Table Attribute Review

What are all these fields, and do I need to be concerned with them?  Since the availability of the Software Asset Management application in the Jakarta release, there have been many inquiries about the attributes contained in the cmdb_sam_sw_install ...

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Daniel Slocum by ServiceNow Employee
  • 25977 Views
  • 6 comments
  • 32 helpfuls

Software Asset Management Professional Architecture

Going through the Software Asset Management (SAM) Professional Fundamentals course the first time, I found the data model and architecture pretty spaghetti. It made sense when reading the chapters but I could not compile a clear overview in my mind. ...

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Vlad Riedel by Giga Expert
  • 12895 Views
  • 3 comments
  • 64 helpfuls

Getting started with Software Asset Management

Welcome to ServiceNow® Software Asset Management  Congratulations on purchasing ServiceNow® Software Asset Management (SAM)! With ServiceNow SAM, you’ll take control of your software assets, reducing compliance risk and lowering software costs. This...

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LisaLatour by Administrator
  • 14878 Views
  • 1 comments
  • 7 helpfuls
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