SAM articles

Free "Software Asset Management (SAM) Fundamentals" Course.

Hi ServiceNow Folks,ServiceNow is offering Free "Software Asset Management (SAM) Fundamentals" Course, below is the link. SAM Course: Link Thanks and Regards, Abdul

Software Installations Table Attribute Review

What are all these fields, and do I need to be concerned with them? Since the availability of the Software Asset Management application in the Jakarta release, there have been many inquiries about the attributes contained in the cmdb_sam_sw_install ...

Software Asset Management Professional Architecture

Going through the Software Asset Management (SAM) Professional Fundamentals course the first time, I found the data model and architecture pretty spaghetti. It made sense when reading the chapters but I could not compile a clear overview in my mind. ...

Getting started with Software Asset Management

Welcome to ServiceNow® Software Asset Management Congratulations on purchasing ServiceNow® Software Asset Management (SAM)! With ServiceNow SAM, you’ll take control of your software assets, reducing compliance risk and lowering software costs. This...

ServiceNow ITAM Content Library Contribution Form

The Power of Accurate IT Asset Data with ServiceNow's Comprehensive ITAM Content Library ServiceNow’s comprehensive ITAM Content Library delivers complete, accurate, and continuously updated IT asset data—natively integrated into various ITAM workf...

Move User/Device Allocations From One Software Entitlement to Another

Let's start with a video. What follows after the video is the complete set of instructions that the video refers to. The Quick Solution If you find yourself retiring a Software Entitlement and replacing it with a new one, you may be wondering how...

Assets and CIs – Understanding the Difference

Asset Management and Configuration Management are distinct areas of focus, and yet it can be very difficult to differentiate assets from configuration items. Understanding the difference will facilitate the creation of well-defined Asset and Config...

Explained: Software Asset Management System Properties

Software Asset Management Properties You have all seen them and maybe you are your organization’s expert who breaks through the mystery of what they do and how they impact SAM functionality or you are just as perplexed as many people and don’t have ...

Software Asset Management - Step By Step Videos- Support to on-board in the business instance

Dear Team, I have developed the Software Asset Management Solution session in accordance with the Out-of-the-Box (OOB) guidelines outlined in the step-by-step guide. This guide details a session lasting between 15 to 20 minutes, broken down into mana...

ITAM Product Architecture

It always helps to understand how ServiceNow products work foundationally and how they are connected to other products, which is the purpose of the following product architectures. Hardware Asset Management - Product Architecture Blueprint Cloud ...

The Path to Value for a SAM Program in ServiceNow

The Path to Value for a SAM Program in ServiceNow Implementing a SAM program within ServiceNow provides organizations with a systematic method to monitor, manage, and optimise their software assets. To fully leverage your SAM program, it’s crucial to...

Software Asset Management

Software Asset Management Software Asset Management (SAM) accelerates time to business outcomes, providing a more complete picture of on-premises software, SaaS, and cloud resources. No matter where you are on your journey, the resources and too...

Software Asset Management - Recommended Implementation Sequence

Here we share the Recommended Implementation Sequence for Software Asset Management (SAM). We recommend this document is used in conjunction with 'The Path to Value for a SAM Program in ServiceNow' to further guide you on your SAM program implemen...

Software Asset Management FAQ Guide

Welcome to our comprehensive Frequently Asked Questions guide for Software Asset Management Q: What is Software Asset Management? A: Software Asset Management (SAM) is a business practice that involves managing and optimizing the purchase, deployme...

Measuring Business Outcomes with ServiceNow SAM

Measuring Business Outcomes with ServiceNow SAM So, you’re using ServiceNow Software Asset Management (SAM) to control risk, reduce spend, and automate the software lifecycle, all from a single platform, and you’d like to know how to get maximum va...

Develop your ServiceNow Partner Strategy

Picking a ServiceNow Partner The strategy you use to select a partner is critical to your success during implementation. The document "Develop Your ServiceNow Partner Strategy" below outlines a comprehensive approach to selecting a ServiceNow partne...

Making the most of Software Install Condition on SAM

Author: Srinivas Ramanujaiah Many SAM Managers are looking for ways to apply their software entitlements to a specific environment or set of software installs. A good example could be Microsoft Visual Studio Subscriptions or MSDN that allow organi...

Servicenow Lansweeper integration

We have implemented a few different integrations between Lansweeper and ServiceNow for our customers and have found many challenges around different CIs, installed software data, missing documentation etc. So we got all that code together and develop...

ITAM: Software Asset Management || Knowledge & Troubleshooting Resources

I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Software Asset Mana...

Recommended training for Asset Management

ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills, you can deliver more value more quickly, increase...