Here we share the Recommended Implementation Sequence for Software Asset Management (SAM). We recommend this document is used in conjunction with 'The Path to Value for a SAM Program in ServiceNow' to further guide you on your SAM program implemen...
Welcome to our comprehensive Frequently Asked Questions guide for Software Asset Management Q: What is Software Asset Management? A: Software Asset Management (SAM) is a business practice that involves managing and optimizing the purchase, deployme...
Measuring Business Outcomes with ServiceNow SAM So, you’re using ServiceNow Software Asset Management (SAM) to control risk, reduce spend, and automate the software lifecycle, all from a single platform, and you’d like to know how to get maximum va...
Picking a ServiceNow Partner The strategy you use to select a partner is critical to your success during implementation. The document "Develop Your ServiceNow Partner Strategy" below outlines a comprehensive approach to selecting a ServiceNow partne...
Author: Srinivas Ramanujaiah Many SAM Managers are looking for ways to apply their software entitlements to a specific environment or set of software installs. A good example could be Microsoft Visual Studio Subscriptions or MSDN that allow organi...
We have implemented a few different integrations between Lansweeper and ServiceNow for our customers and have found many challenges around different CIs, installed software data, missing documentation etc. So we got all that code together and develop...
I recommend bookmarking this article so that you are automatically notified by email when changes are made by me.If you miss any content, please leave it as a comment and I will add it to this article. Table of Contents What is Software Asset Mana...
ServiceNow training and certification sets you and your business up for success, which is why it’s critical to make training an essential part of your ServiceNow program. By building the right skills, you can deliver more value more quickly, increase...
Personalize the brand and theme settings for your software asset workspace so that they express your brand’s look and feel and users can see a consistent look and feel across all pages. Enable or create one main theme that represents a singular br...
How to Manage Leased Hardware Assets Effectively Managing contracts for leased assets can be challenging, especially regarding the lease-end process. The critical difference between owned and leased assets is the importance of contract data during t...
Ever wonder how ServiceNow uses its own products? We have a program called Now on Now where ServiceNow employees highlight how they are innovating on the product. Listed here are presentations and white papers that relate to ITAM. Now on Now Book o...
Before starting implementation, it's always a good idea to conduct a process workshop to verify processes and identify requirements. Listed here are process workshop guides you can use to run workshops if you are self-implementing or to prepare if yo...
Success maps give an at-a-glance view of how to implement, maintain and grow with ITAM. For best results, review the success map prior to starting your project. Hardware Asset Management Success Map Software Asset Management Success Map
Before you get started with ITAM, here are some resources to help you get acquainted with features and capabilities. What is IT Asset Management (ITAM) What is Hardware Asset Management (HAM) What is Software Asset Management (SAM) What is...
Calling all SN Asset Managers.... are you looking for your next great opportunity? United Airlines is looking for a ServiceNow ITAM - Sr Analyst. Come and join our team! Must be a US citizen. Apply here: Senior Analyst - IT - ServiceNow ITAM or ...
Doing an implementation of SAM Pro recently and enabling the O365 Usage integration. (Microsoft Office365 Integration Profile). Microsoft Announcement MC275344 Privacy changes to Microsoft 365 Usage Analytics Microsoft has introduced a breaking chan...
We hosted 3 webinars in April 2022 on ITAM topics. You can access the recordings below. If you have a specific question around ITAM, we recommend you check this ITAM community forum and create a separate question if needed so that we can better addre...
What is hyper-threading? Hyper-threading is a hardware innovation that allows a Physical CPU to split its physical cores into virtual cores, also known as threads. This helps the CPU to perform multiple tasks simultaneously, increasing performance. T...
Unsure how to get started on a Hardware Optimization game-plan for HAM? Check out this quick journey guide.
Unsure how to get started on a Hardware Normalization game-plan for HAM? Check out this quick journey guide.
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Lisa Latour
Victor Paredes
Michael Scognam
