Bryan Blackburn
ServiceNow Employee
ServiceNow Employee

Historically, the most challenging aspect of any Software Asset Management program, regardless of the tool, is gathering of software entitlements in a meaningful and complete way. With SAM, the simplest way to accomplish this is through the Entitlement Import feature, which leverages a drag-and-drop interface to import a .xlsx file, and automatically manage six pre-import and six post-import data quality checks. To get started, in your instance, navigate to Software Asset > Licensing > Import Entitlements by typing “Import Entitlements” into your left-hand navigation pane filter box, and clicking on Import Entitlements.

 

Download the attached Entitlement Import Guide to continue reading.

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