Hello Experts,
Goal : We want to Add user(for whom we requests software) to AD group through Microsoft AD spoke.
We have created successful connection between ServiceNow and AD through Microsoft AD spoke (windows credentials are validated) .We want to test whether we are able to add 'test user' when he/she requests software. The 'test group' is present in AD.
1. To achieve this do we need that 'test group' in ServiceNow? If yes, then how we should pull users, and groups from active directory to ServiceNow.
2. Is there any way to pull users or groups into ServiceNow through Microsoft AD Spoke?
3. By creating local user/group in ServiceNow, can we add the same user to AD group? (We tried this way by creating group locally in ServiceNow and then tested our flow to add user to AD group but we got error as below :
Please let us know effective way to add user to AD group if the group not present in ServiceNow. FYI, we don't have LDAP in place to sync AD with ServiceNow.
Any suggestions experts:
