Adobe publisher pack doesn't bring in complete data
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‎04-26-2022 11:59 PM
In SNOW, Installed SaaS integration plugins and created an Adobe integration profile (with the details provided from the Adobe service account).
When I run the scheduled job: SAM - Import User Subscriptions, it has created software subscriptions records but Publisher, Product, Version, Edition, and Last activity fields are empty. And Display name is populated with a subscription identifier.
Have anyone faced this issue?
Any help greatly appreciated, Thanks in advance.
Harini
Harini
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SaaS License Management
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‎04-28-2022 12:17 AM
Hi Dennis,
Thanks for your reply.
1. In DEV,when i compared "samp_sw_unrecognized_subscription_identifier.list" and "samp_sw_subscription.list", i can see records in "samp_sw_unrecognized_subscription_identifier.list".
In UAT, when i compared there are no records in "samp_sw_unrecognized_subscription_identifier.list".
2. Normalization and content service dashboard, "Last updated on" is not the same in DEV & UAT.
Is there any possibility to fix this without opting for "Opt-In Content Service" (to automatically submit unknown identifiers to the content team)?
Thanks,
Harini
Harini
