Resolved! Salesforce licence required for integrator TRUE/FALSE?
I have heard that the SAMP integrator for Salesforce requires a Salesforce Licence. Is this correct? Thanks
Forum Posts
Adobe Products
Hi Team, I need some guidance regarding our recent Adobe integration in SAM Pro. Background:We recently implemented SAM Pro and our initial goal was to load all Adobe entitlements into the system.The Adobe integration was completed successfully, and ...
Adding Microsoft Copilot Usage to SAM Pro and Setting Up Reclaim Rules
Hi everyone,We are on Washington right now. We’re currently on the Washington release of ServiceNow, and I’m looking to integrate Microsoft Copilot Usage into SAM Pro. Specifically, I’d like to:Track and manage usage in SAM Pro.Set up Reclaim Rules f...
SAM
No matching reference value found for Suite child. Please use an existing reference value.No matching reference value found for Domain. Please use an existing reference value.No matching reference value found for Suite parent. Please use an existing ...
Custom Saas integration -Docker hub and jira service desk
Hi All, Does anyone worked on custom saas integration?Any idea on integrating docker hub and jira service desk RegardsVengadesh
SUITE MODEL IMPORTING
No matching reference value found for Domain. Please use an existing reference value.No matching reference value found for Suite child. Please use an existing reference value.No matching reference value found for Suite parent. Please use an existing ...
Resolved! SAM OOTB Reclamation Flow
Hi Experts, I would like to understand how does OOTB reclamation workflow in SAM works. When I set the reclamation rule, its generating removal candidates, But the problem is when I close complete the task (Removal candidate) and reclaimed asset allo...
How to Plan resource to implement Fully Operations SAM Pro for a Project
How to Plan resource to implement Fully Operations SAM Pro for a Project. - like developer,Sr developer, etc ??how to define a timeline for 5 publisher vmware,citix, adobe, open text, Winrar - SAM Pro Project implementation for a client.
No sync in license data between software entitlements and Subscription management
Folks,We are implementing SAM pro afresh. Our Org bought and implemented SAMpro couple of years back along with discovery and other 3rd party tools. But recently they found they are not getting the ROI on the investment due to improper implementation...
Red Hat Compliance in Service now SamPro
Hi Everyone, I need help in achieving 100% compliance for Red hat products mainly Red hat Linux enterprise in service now SamPro, I am facing difficulties in getting correct license consumptions numbers against Red hat VDC and Red hat server license....
Best way to remove old 'software installed' entries from hardware assets?
Hi, We have not used ServiceNow Discovery properly for a while and so it is in a bit of a messy state. Previously, if a device has been returned to the business, we have not cleared off the 'software installed' items from the device which means our o...
Resolved! How to tackle large number of normalization suggestions
We have a large number of normalization suggestions (excess of 10,000). Does anyone have recommendation on how we can bulk review this records? Also, I know normalization suggestions assist with consistency of data with discovery models but I would l...
SAM OOTB Reclamation workflow - Allocation not returning to pool
Hi Experts, I need help in how the OOTB Software reclamation flow works. I have configured the reclamation rules and successfully generated removal candidates. However, when I click reclaim and then close complete the task, the software does not retu...
Crowdstrike Saas integration
Hi , Does anyone have any idea on how to related workloads with software modelsI'm currently implementing crowd strike SaaS integration. Before publishing the profile have to create product workload mapping Regradsvengadesh
itam licensing resource count is directly fetching itam asset usage by OOB.
Hi..! I am working on the itam licensing report but it is fetching itam_usage_usage table by out of box but what scheduled jobs are running behind it and can we change that table alm_hardware by any chance ? HAM License Cleanup was initiatedCleanup ...
