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Asset Management for virtual machines

Hi All, I have a server team member who would like to use asset management to track virtual machines just like we track all other model categories such as ESX, Linux, and Windows severs. This is something new that was not intended to be handled at fi...

CI - Hardware Lifecycle Report

Hello Experts, We have recently enabled HAM plugin on our Dev instance.  We have got access to Hardware Models and its Lifecycle Phases like End of Life, End of Support, etc.  I am trying to build a report where, I need a single view of all my Server...

kauzi007 by Tera Contributor
  • 1420 Views
  • 3 replies
  • 3 helpfuls

Resolved! Software installation table - Fields/data required for SAM pro

 Hello everyone! I am trying to make the software installation before validating the license workbench for SAM pro.  May I know what are the key fields which we have to make sure we have the right data in the software installation table? Is there any...

SAM Content Service tables

Below is a list of the content service tables available in Software Asset Management. These tables are located in your ServiceNow instance and are updated by the Content Service team. Looking at data in these tables is often helpful when investigatin...

SAM Process Flowchart Diagram

Hello everyone,Just curious if anyone has a Software Asset Management flow chart or schematic? Looking for a simple process flow diagram showing how SN functions for   upper management to understand.   Thank You.

gbelbeck by Tera Contributor
  • 7966 Views
  • 24 replies
  • 1 helpfuls

Resolved! Companies table fields clarification

Can someone clarify the difference between the Manufacturer and Vendor fields in the Companies (core_company) table? Thank you

Lydia Kim by Tera Contributor
  • 3559 Views
  • 5 replies
  • 15 helpfuls
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