Client Access Record in SAM PRO

Gowthaman Jayab
Giga Contributor

‎07-13-2022 11:32 PM

I created an entitlement with metric Device CAL and created a CAL record with the count of 5 (reflecting in license required).I associated this CAL record to the software model which has 6 installation records and added all the 6 installation records as device CAL breakdown records. However the reconciliation results shows this as non compliant and all the installation records as unlicensed. 

  1. How CAL licensing works in SAM PRO ?
  2. Do we need to create the CAL record manually ? If so, why do you create them manually ? I think it can automated for Oracle and Citrix but trying to understand what is the limitation for other publishers.

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Mike Whalley
Tera Contributor

‎07-14-2022 11:29 PM

A CAL does not license software installations - they are usage-based licenses, so the results are correct. The Device CAL has licensed the five devices linked to the Client Access record you created but a different license type (e.g. Per Device, Per User) would be required to license the installation.

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