How to Trigger Survey from Script?
How to Trigger Survey from Script any one have any idea on this.
Forum Posts
Hi Team, i the catalog item form level "select role" variable witch is "list collector table(u_appl
Hi Team, i the catalog item form level "select role" variable witch is "list collector table(u_application_role ) table based on select records need to trigger approvals with record assignment group. After approving all the approval need trigger t...
Hi Team, In catalog item form level "select role" variable  type "list collector " and that variabl
Hi Team, In catalog item form level "select role" variable type "list collector " and that variable is reference to table(u_application_role ) table based on select records need to trigger approvals with record assignment group. After approving all...
Hi Team, i the catalog item form level "select role" variable witch is "list collector table(u_appl
Hi Team, i the catalog item form level "select role" variable witch is "list collector table(u_application_role ) table based on select records need to trigger approvals with record assignment group. after approving all the approval need trigger tw...
Error getting information from SAM Advanced Metering
Hi Everyone,I need your help, please. I need to obtain the information from Sam Metering Advanced. I am observing that this error is displayed in the payload of the queue monitoring probe \"installed_software_with_sam_metering\":{\"error_msg\":\"cmd_...
Child and Not Licensable software reporting in the Workspace
How can I eliminate Child software from reporting in the Workspace. I don't want to create a Software model for Child software just to exempt it from the Workspace. example of child software reporting is .net Framework, .net Sdk and .netCore softwar...
Resolved! Child Asset Type Showing Up as Non-Compliant in Workbench but flags that it should not be used
We ran reconciliation for Red Hat and are receiving non-compliance for some Red Hat child products on the workbench. When we open the Software Model a message pops up indicating that the model will not be used for licensing. So now we are not sure ...
Products showing on workspace as non-compliant with the SAM Pro workspace
have some products that we do not want to discovery or want to make them compliant (currently showing as non-compliant). I've deselected 'license under management' but the products are still showing up on the workspace. How do we resolve this?
Resolved! Best practices for license transfer and deletion operations
I understand that the best practice for assigning licenses to users or devices using Catalog Items is to install the com.snc.procurement plugin and use the Source Request button in sc_request > sc_task to assign them.I also understand that as a resul...
Resolved! Normalization Data Service License
Hi All, Is the 'Normalization Data Services' plugin for CMDB included with the basic SAM license, or is SAM Pro required Thanks in advance, regards
Entitlement Creation in SAM Pro
I'm curious on how everyone creates their software entitlements in SAM Pro. I know there are the OOB methods, Manual, Wizard, and Bulk upload via spreadsheet. But how are others integration with other modules or custom tables to auto generate entit...
BAU for CMDB, SAM & HAM based on OOTB Capabilities
Hi All,My customer has requested a guide for the operations team to proactively monitor and maintain a healthy ITOM and ITAM environment. The guide will include daily, weekly, monthly, quarterly, and yearly activities.I am preparing a BAU (Business a...
Resolved! license required field is showing zero ?
I am facing the scenario of license required field is showing zero. but my entitlements are connected with correct software model but license required field shows zero. I have attached screenshot for your reference.Add Products
Resolved! How to grant Read Only to SAM data but not restrict read/write to other modules?
We are looking for the best way to grant access to SAM license position, license dashboard, entitlement and SW contract data via classic views and within SAM Workspace but with READ ONLY permissions only. This should not restrict existing access to...
Does data gets deleted from installation table if we change the qaualys credentials ?
we have setup qualys integration in servicenow , we had a good amount of data pulled into installation data ?yesterday credentials were expired so we updated it with new credentials , and we also upgraded the instance yesterday , due to which all t...
