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Hello all! I was told that this is a great community, and there are several helpful members. So here goes. Has anyone successfully completed a direct integration for Smartsheet in the SAM workspace? The person (or company) that assisted with our in...
Can someone please list down the steps to make the software complaint? I have one software i.e Health Literacy Advisor and its showing 0% complaint.
Hi everyone,I'm looking for the best practice to restrict the editing of specific fields on the Contract form.Specifically, I want only the user listed in the 'Contract administrator' field of the record to be able to update fields like Vendor, Contr...
I am trying to upload an excel sheet with 45000 rows in Import Set. The upload is failing and I am getting an error. I checked the Import Log and found out this error - File /glide/nodes/ven069459_16037/bin/../tmp/ids22e8500efb3fb6509bbaf9ce45efdc82....
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Hi team, I am trying to load SolarWinds SKU including Syslog Server and Performance Analyzer. I found the results in Discovery models but not getting any results after Reconciliation? Anyone has suggestion, how can I fix this publisher?
Hi,I'm stuck with the Reconciliation step. After performing the Reconciliation step and creating the software entitlement InDesign CC Software Model that is Not Compliant and supposed to be showing 16 unlicensed subscriptions, it is showing as zero. ...
We have a requirement like when we click on the Source Task button on the SAM related tasks it will popup a Dialog where it will ask us to give the entitlement type and how many allocations and to whom we need to assign. While selecting the user it i...
Hello All, We have integrated Systrack application in ServiceNow to bring Software Installation details in cmdb_sam_sw_install table. And, it's creating a new record of Software installation every time in the table even in case of minor update also. ...
Hello everyone, I recently implemented CSDM in my ServiceNow instance.We have Business Capabilities, Business Processes, Business Applications, Information Objects, Service Instances, Applications, Technology Management Services, Technology Managemen...
Hey all, I'm configuring our SAM Pro's Engineering License Management product. I am wondering from the community, from someone who has experience with the Engineering License Management product: 1. Does ServiceNow have a 'Network Monitor' product t...
What causes Windows servers to fail to populate software installed under Related Links, and how can this issue be fixed?
Hello Team,I am new to the SAM (Software Asset Management) module and currently exploring reclamation rules. I want to ensure I understand the backend flow correctly.I noticed that there are two different tables related to software usage:samp_sw_usag...
I have a task in the SAM Success activity details that requires checking compliance for the Health Literacy Advisor . Could you please guide me through the steps to complete this task?
Hi ServiceNow Community, I’m exploring ways to track how our installed software compare to the latest versions available from the vendor. Specifically, we want to:Identify when installed software are n versions behind (e.g., 3 versions behind the lat...