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There are Miscrosoft subscription softwares in the instance and samp_sw_subscription has data, however the field 'last activity' is blank? How the reclamation rules will work when this is blank

Hi, Have software subscription data available, but field 'last activity' is not populated for even a single record. I am trying to run reclamation rules, however I do not see any records created in the removal candidate table (samp_sw_reclamation_can...

Prasad47 by Tera Contributor
  • 1953 Views
  • 12 replies
  • 0 helpfuls

Resolved! How is the Revocation Flow triggered for Microsoft Intune in CSD 2.0?

Hi all,I'm using CSD 2.0 (Client Software Distribution) on the Yokohama release, and I'm configuring Microsoft Intune as a provider.In the Client Software Distribution Provider [sn_csd_distribution_provider] record for Intune, I wanted to understand ...

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dd31 by Kilo Guru
  • 491 Views
  • 3 replies
  • 1 helpfuls

Resolved! Adobe counting subscription software and subscriptions

We have an Adobe ETLA and SAMP is calculating the subscriptions correctly. However we are seeing the installed software from that subscriptions and SAMP is also counting these as separate installs so I have DC2024 and DC 2025 showing as Not Compliant...

andynewey by Tera Expert
  • 531 Views
  • 3 replies
  • 0 helpfuls

Use SAM to optimize licenses for ServiceNow itself?

Like many customers, our deployment uses several licensed modules from ServiceNow.However, it's a standard feedback I hear from the key stakeholders that are managing the licenses on our platform for various modules, that the OOB dashboards/reports a...

vijaykan by Tera Contributor
  • 641 Views
  • 3 replies
  • 1 helpfuls

Need some help to create a report

There is a custom table named ABC, in which records will get stored whenever some one subscribes to it, and records will store like below.. Topic Name, Subscribed(it's say "1"), Date, and User Now, I report I want to show like.. TopicsSubscription Co...

Sathwik1 by Tera Expert
  • 760 Views
  • 15 replies
  • 8 helpfuls

All Installs Ignored

I'm using Xanadu and we are starting to loading software entitlements but for Crowdstrike Device Control when I run reconciliation it shows all the installs as Ignored. The reason thats given is no license under management but the ignore install butt...

IsaacY by Tera Contributor
  • 387 Views
  • 3 replies
  • 0 helpfuls

Personalize Renewal Calendar

Hello,Is it possible to modify the setting for this "Renewals Calendar" view? If yes, which role is needed?On the right, it seems that even the admin doesn't have permissions to change these settings.Thank you in advance.Vito Cicchirillo 

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vcicchirillo by Tera Contributor
  • 1101 Views
  • 6 replies
  • 6 helpfuls

Mapping of catalog items to model in SAM

I have a requirement where the end user should only have option to see the 'Visual Studio Professional' catalog item.If he submits the catalog item we are directly reducing it from Visual Studio 2021 version through source request.But we have multipl...

mihirr by Tera Expert
  • 201 Views
  • 1 replies
  • 0 helpfuls

Resolved! Bulk imports of software license keys

Hi SN Community, I can see that there is an OOTB import mechanism for uploading bulk software entitlements.Is there anything similar for uploading bulk software license keys?Or is the only option a custom import set/transform map?  

Michael H by Giga Guru
  • 959 Views
  • 2 replies
  • 1 helpfuls
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