Asset RMA - Asset replacement

[Ed Laar]

Hi,

We are implementing Asset RMA process. When selecting the Replacement of a defective Asset the Replaced Asset should be entered in the Asset Received tab.

This is fine but: The Asset that is received as the replacement of the defective Asset should already exist as Asset in the AMDB. How do you guys deal with this? Do you launch a PO procedure in such cases to 'order' the replacement Asset and register this one in the AMDB?

Any suggestion here is welcome.

Thanks,

Ed

[armandosanchez · Accepted solution]

Hi Ed,

    I'm testing HAM module and I found that, you can create the asset at the moment to click the magnifying glass is opened the asset window and this contain a green button to create New Assets.

  When  you create the asset from here and submit it, is selected automatically as replacement

I hope this can help

Regards

[Ed Laar]

Hi Armando,

Thanks for this tip/hint. Just tested this option and it works. Furthermore in both Assets worknotes the actions are registered.

Your help is really appreciated!!

Ed