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Resolved! Assign an entitlement to all active users

Hi Community! We have some licenses that need to be assigned to all active users, regardless of a discovered installation.For example, we have a license for a browser extension on which we have no discovery, but I know that it is present on all end u...

Resolved! Exclude CIs from SAMP license use

It looks like Discovery that was run for ITOM is using SAMP license  Is there anyway to exclude a CI from SAMP - but still use it in ITOM ? - can you even exclude a complete CI class like Servers Currently in our DEV system I would actually just like...

Stu2025 by • Tera Contributor
  • 1399 Views
  • 6 replies
  • 4 helpfuls

Create Reserve Entitlement Best Practice

Hi, I'm looking to start creating reserve entitlements via the SAM workspace so that a products entitlements in Service Now reflect those, say, that are in the Microsoft Admin Portal. Are there any best practice guidelines available for using this fe...

Tony_H by • Tera Contributor
  • 509 Views
  • 1 replies
  • 0 helpfuls

Sam Custom Metric

Hi,I was struggling making custom metric for Microsoft Bing Maps product. The required license metric is per transaction. can anyone guide me with this, how and from where the transactions are calculated ?  

Aternity API for Software Discovery

Hello Community, We recently conducted a proof of concept for ACC using a few pilot devices, and the results are promising, especially since it's out-of-the-box. However, we've been advised to explore additional sources.  Has anyone explored the Ater...

NeenaPatel by • Tera Contributor
  • 1092 Views
  • 2 replies
  • 2 helpfuls

Entra ID data via alternative source

Within SAM Pro, we would like to make use of the data in Entra ID.I am familiar with the existing intregration (Integrating with Azure AD), but our company does not allow direct integrations.The data from Entra ID can be shared with a central data la...

Entitlements - Billed by usage

We are adding GitHub Copilot to SAMPro. For which we are billed monthly based on active usage.  In terms of setting up and managing an entitlement for this, how is this best achieved? Especially where purchased rights is concerned.  A horrible soluti...

_scooter by • Tera Contributor
  • 1161 Views
  • 6 replies
  • 3 helpfuls

Software uninstallation process Automate using CSD 2.0

HI,As part of SAM pro implementation, we only want automated software uninstallation (no need of software installation).Anyone has idea about how to use "Microsoft Endpoint Configuration Manager spoke and CSD 2.0" for this purpose.Thankyou

Possible to load Maximo into SAM

Does anyone have any experience loading a Maximo license/usage into SAM and any tips on how best to do this I realise this is an odd question as Maximo itself is an asset management solution but I making a list of software products that will probably...

Stu2025 by • Tera Contributor
  • 616 Views
  • 1 replies
  • 0 helpfuls
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