Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

SAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Adobe cloud integration validation failure but authentication is success

we have adobe integration setup for SAM, we have created OAuth profile with instance url,client id,secret key, org id and all. even the authentication is also success, we could that OAuth token is generated successfully, but when we click on validate...

GopalakrishnaS_0-1764246187303.png GopalakrishnaS_1-1764246213515.png
Community Alums by Community Alums •  
  • 1613 Views
  • 3 replies
  • 1 helpfuls

License metrics for a couple subscription products

Hello! My question is regarding license metrics for subscription products.  I am reconciling Office Timeline and Think-Cell products which we placed in as manual on-premise subscription entitlements.  Since the license type is subscription, and since...

markschwart by • Tera Contributor
  • 1041 Views
  • 1 replies
  • 0 helpfuls

No Teams information in cmdb_sam_sw_install?

We want to run reports for our teams usage as well as rolled out versions, strangely i dont see any teams installs in cmdb_sam_sw_install. I have about 500.000 other entries from publisher Microsoft in there, like Access, OneDrive, Outlook, Excel, Wi...

Tone1 by • Tera Guru
  • 1261 Views
  • 4 replies
  • 0 helpfuls

Outbound email integration

i want to configure outbound email integration in ServiceNow so that emails can be sent to multiple Gmail IDs based on the priority of the ticket. If the priority is High, the email should be sent to the Manager’s Gmail ID(s)If the priority is Low, t...

sunitkapure by • Tera Contributor
  • 858 Views
  • 2 replies
  • 1 helpfuls

How to reclaim unmetered software in SAM Pro

Hi ,  We are looking to find best possible solution for reclaiming unmetered software which includes SaaS, On Prem and users tied to global groups. How can we build a catalog to cater all types of software and make sure allocations are revoked. Thank...

Resolved! Service Now Licenses in SAM Pro

Hi, I was wondering if in SAM Pro we can monitor Service Now Licenses? I want ServiceNow licences to be managed (including being reclaimed) in the same way that Microsoft & Adobe are managed currentlySo that... if Users are not using the licences tha...

Labels