Assist in updating the "Mobile Last Scanned Date" field on the alm_hardware when asset barcode scan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-12-2024 01:06 PM - edited ‎02-12-2024 01:07 PM
We are currently utilizing the ServiceNow Agent app on mobile devices to scan and capture barcode and serial number details for a specific hardware table. We require to automatically populate the date each time a barcode is scanned. Specifically, we aim to update the "Mobile Last Scanned Date" field in the hardware table with the current date whenever a barcode is scanned using the mobile app.
Could someone kindly guide us on how to achieve this functionality within the ServiceNow Agent app? We would greatly appreciate any simple and effective solutions or suggestions to address this requirement. Thank you in advance for your assistance.