Bulk Upload of Software Entitlements

Rohith_0912
Tera Contributor

We had a requirement to upload bulk import on user allocation for different entitlement.

I had tried uploading using transform map. Here we had issue that Entitlement Display Name is can be same with different license types.

It can be multiple records with same  details with different license purchase.

So, While uploading with software entitlement it was uploading  we facing issues. So, while trying with sys_id field by uploading. We can see sys_id field stored in entitlement table.

If we return with display name same happening whatever first record return it was uploading in first record.

Can any explain how can we achieve this.

Thanks,

Rohith

2 REPLIES 2

Scott Halverso1
Mega Guru
Mega Guru

1. Upvote this idea on the idea portal to make this process easier.

2. You'll need to find something unique on the software entitlement.  Like you noted the name is rarely unique.  We often leverage the asset tag field for this purpose. When we use the asset tag field we use information that would help make the entitlement unique such as cost center, department, business unit, invoice number, vendor, etc.. Otherwise you'll need to device a strategy that utilizes a way for the asset manager to denote which entitlement that includes the sysid.  

Couldn't agree more with you, Scott. We always recommend using the asset tag field so that a unique ID is available for software models that have different license metrics.