Can I import the entitlement data without publisher packs ?

[kiran kumar m1]

I haven't installed the publisher packs , can I import the entitlement data ? will there be any problems if I upload the entitlement data ? 

[Runjay Patel]

Hi @kiran kumar m1 ,

see below import wirkflow

 You can also check this blog for more information: https://servicenowwithrunjay.com/software-asset-management-servicenow/

Accept the solution if it helped 

[Runjay Patel]

Hi @kiran kumar m1 ,

Thank you for marking my solution as helpful! If my answer addressed your query, feel free to accept it to help others in the community benefit as well.

[dreinhardt]

Hi @kiran kumar m1,

yes you can, but you're unable to manage publishers like Adobe, Microsoft, Oracle, IBM in a way they should based on the extended features provided by the publisher packs.

Supported software publisher licenses

Best, Dennis