why ACC agent deployment through JAMF is not working
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01-13-2025 10:09 AM
Hi All,
I am trying to deploy acc agent through JAMF like we do through SCCM but it is failing.
I have refer to the servicenow documentation. but when we do manual installation it worked.
Can someone please help.
Perform a single-line Agent Client Collector installation on macOS
from the documentation
- Ensure that you have the pkgutil packages available, to be used by the install script. - How can I check these?
What should we have to do from JAMF side and what needs to be done from servicenow side.
below is the command we are trying to deploy with but something needs to b done from JAMF side I am not sure about.
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01-14-2025 01:28 PM
Hi @ssr99,
please check How to Use the Command `pkgutil` (with Examples)
pkgutil is a versatile command-line tool available in macOS that allows users to query and manipulate installer packages and receipts. It’s a handy utility for managing installed packages, checking digital signatures, and extracting files from packages. It is often used by developers, system administrators, and advanced users who need to ensure the integrity of installations or who wish to inspect package contents without installing them.
With JAMF you can perform one of the two install options:
- Perform a single-line Agent Client Collector installation on macOS
- Manually install Agent Client Collector on macOS
The default MacOS and installer logging should help to identify the errors during the setup process.
Best, Dennis
