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SAM: Acc Client - Sam Advanced Metering

We are using SAM and the ACC Client to deploy out to our workstations.  We have SAM Advanced Metering enabled.  Is there a way to 'bump' or trigger manually the computer policy to send the payload to the MID Server?  Instead of waiting the 24 hours p...

Ty Lewis by Tera Contributor
  • 737 Views
  • 1 replies
  • 3 helpfuls

Blacklisted software - urgent

Hi All! One of the customer have approximately 150 authorized software and they are insisting to build a funtionality to blacklist each and every software outside their authorized softwares. If any software other than authorized ones is installed on ...

SAM and Software Catalog

Hi, one beginner question, how the SAM and the Software Models and Catalouge is being linked to each other? It seems I'm a bit blind. Best regards, Frank

Frank Eck3 by Kilo Guru
  • 885 Views
  • 1 replies
  • 0 helpfuls

Agent Client Collector - uninstall software

Hello,Can the agent client collector remove software without the need of third-party tool?  Example: I need to remove Microsoft project because low use, can the agent remove it without have to include sccm package? Thanks in advanced by your support!

Assets expiration reporting

Hi Community, I would like to create reports on Assets with the following criteria, can anyone please help? 1. Report on Assets which are going to be expired in next 3 months, 6 months, 1 year by location (There is a field Warranty Date on Assets whi...

Resolved! CI Unique identifier

Hello All, Happy New year 2023!!! What can be the unique identifier of the CI other than name? Is it possible to set 'Serial number' or 'Asset name' as the unique identifier? For example, while creating the new incident, is it possible to link the co...

Windows Server licensing in ServiceNow SAMPro

Hello Experts, I am working on Window Server Licensing in SAMPro and facing a few challenges. I have accurately uploaded the Core Infrastructure Server Suite licenses but license position report do not show any consumption of these licenses.   Also I...

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