Can I import the entitlement data without publisher packs ?
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01-13-2025 06:36 AM
I haven't installed the publisher packs , can I import the entitlement data ? will there be any problems if I upload the entitlement data ?
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01-13-2025 06:42 AM
Hi @kiran kumar m1 ,
see below import wirkflow
You can also check this blog for more information: https://servicenowwithrunjay.com/software-asset-management-servicenow/
Accept the solution if it helped
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01-14-2025 03:25 AM
Hi @kiran kumar m1 ,
Thank you for marking my solution as helpful! If my answer addressed your query, feel free to accept it to help others in the community benefit as well.
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01-14-2025 01:14 PM
Hi @kiran kumar m1,
yes you can, but you're unable to manage publishers like Adobe, Microsoft, Oracle, IBM in a way they should based on the extended features provided by the publisher packs.
Supported software publisher licenses
Best, Dennis