Can we add SLAs to removal candidates in SAM ?

kiran kumar m1
Tera Contributor

Can we add SLAs to removal candidates in SAM ? if yes how will they work for removal candidates ?

5 REPLIES 5

PritamG
Mega Guru

Yes, SLAs can be applied to removal candidates in SAM. They track the time from when a user or device is flagged as a removal candidate until the software is reclaimed or the action is completed.

Create a new SLA specific to removal candidates and Set conditions based on Software Model Lifecycle Status or Removal Candidate status. Link the SLA to appropriate tasks or tables.

This helps enforce timely software removal and compliance management.