Hello Experts, @MercBuilding I recently created allocations for user subscription data pulled from Adobe creative cloud and in the User Subscription table we have a field called "Assigned Software" which is helpful to determine what single app suite ...
ide options from Select box variable depending on the option selected from previous select box My requirement is that i have two select box variables Platform name and work request depending on the selection in variable Platform name, the options in ...
Hello Experts, Looking forward to understand if "Metric Attribute" tab under a software model is editable? The attributes in this tab are not always available for certain software models but I need to add these to be able to set the licensing rules a...
Hello, I'm having trouble respecting HAM OOTB settings for end-user deliveries of the hardware. Once the hardware model is published into a product catalog, all of the preconditions are in place, I'm failing to find an answer/idea on how to move forw...
Hello, I am looking to use the Software Subscription table to identify non-usage of Office 365 subscriptions. Could someone confirm where the Last Activity date comes from? The product documentation states it is the “Date the software was last used...
Hello Experts, I am curious to know if the Client Software Distribution (CSD) is part of SAM Pro/SAM Enterprise or its chargeable. I mean need to spend more money to purchase the CSD plugins(com.snc.orchestration.client_sf_distribution). Use case is ...
Hello Team, I am working on Microsoft O-365 Integration with ServiceNow. We have created the Azure application and working on Power BI set up.However, I am not getting the entire architecture diagram for ServiceNow integration with O-365 including Az...
I am currently working on getting the Microsoft Intune spoke working to enable automation via CSD 2.0. We are not using SCCM. The OAuth is being generated and has no issues when tested. Upon attempt to discover the Intune Server from Flows and su...
Hello We currently have a subscription agreement for a capacity of 1600 licenses on Software Asset Management. We have not touched the SAM module as it is currently being worked on by our ServiceNow team however we got a note from ServiceNow Auditin...
Hello all. I am reviewing this documentation as our SAM team desires to track MS Office 365 subscriptions: Integrating with Microsoft 365 (servicenow.com) In the document, it seems that enabling access to Power BI content service is "Optional", based...
Good morning,I am performing Adobe normalizations and facing some difficulties in identifying whether Adobe is a Reader or a Pro.Anyone who has experienced the same issue, could help me figure out how to resolve this situation?Thank you in advance.
Hi,We have a number of entitlements for the Adobe Single Apps pro. The integration is set up and the subscription information is retrieved correctly in ServiceNow. However when looking at the compliancy status of the software model, the following is ...
Hello, I want to understand how the consumption works for Adobe single app pro products: Example: We have purchased 100 Adobe single app pro licenses and we are using products like the below list. DreamweaverIllustratorInCopyInDesignPhotoshopXD ...
Hi,Does anyone have any gudiance as to how I can pull dates of when an installed application on a Windows Server was last used and who the logged on user was at this point in time? Thanks, Mike