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‎02-11-2021 11:17 AM
Using Discovery to populate CMDB and it puts DNS name in CIs name field but it's not always accurate so how do I make discovery to insert FQDN instead?
Solved! Go to Solution.
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‎02-11-2021 01:04 PM
Understood. What is the source of truth for a ci name? NBT, WMI?
There are couple more properties available to address this issue. You can play around with them to see if it suffice.
glide.discovery.hostname.wmi_trusted
glide.discovery.domain.name.nbt
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‎02-11-2021 01:04 PM
Understood. What is the source of truth for a ci name? NBT, WMI?
There are couple more properties available to address this issue. You can play around with them to see if it suffice.
glide.discovery.hostname.wmi_trusted
glide.discovery.domain.name.nbt
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‎02-11-2021 01:07 PM
using WMI. So I guess I can look at glide.discovery.hostname.wmi_trusted.
what is being used out of box in Discovery?
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‎02-11-2021 01:14 PM
yes, just set it to true. The default one should be DNS.
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‎02-16-2021 04:54 AM
I'm looking at the Discovery Properties -> Discovery setting and I see DNS or NetBIOS is trusted host name source set to Yes and WMI is trusted host name source is not set. Am I supposed to set DNS to No and WMI to Yes?
I'm new to servicenow so I don't know how to access, glide.discovery.hostname.wmi_trusted.
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‎02-16-2021 05:17 AM
You're correct.
To see a name of a property you can hover over a question mark near the end of a property description.
OR
Type in sys_properties.list in the navigator, hit enter, and search by a property name.