Hello community; I am trying to modify transfer order steps to reduce the number of tasks that need to be done. I've tried using flow designer to no avail. I want to reduce the number of tasks when transferring an item to get it ready for fulfillm...
Hello!We are on Zurich and support for the aes256-gcm@openssh.com cipher with SSH not being released until Brazil. We need a way to configure Oracle discovery and compliance. We worked with our security team and now have permission to us the aes256-c...
Hi team, We have a requirement to un-install the restricted software from system using Software reclamation. We are able to create removal candidate record for restricted software. Installed CSD 2.0 latest version and for testing , i tried to uninsta...
I would like to understand the steps required to make a Windows product compliant from a Microsoft publisher perspective. Could you please guide me on the process involved?Additionally, it would be helpful if you could specify the relevant tables or ...
I need to pull in the attachments from 2 separate managed documents records when I apply an Email Client Template from the HR Agent workspace on an Employee Relations case
Hey everyone! We're hoping to get some guidance from those who've run into similar challenges. I'll walk through how we currently sync and manage groups from Entra into ServiceNow, outline the problems we're running into, and then open it up for any ...
Hi everyone ! I am looking for a way to automate Consumption Rules on Imported Entitlements. I am working with an Instance of ServiceNow SAMPro, that is global in nature. In other words, one software model, and many, many entitlements, each having...
Restrict the user to view other tables except alm_license, in this scenario we can create a custom role.
We have few products which doesn't have entitlements and visible on the workspace because they do have software models. Is there any way to only show the products that have entitlements?Any solution other than "License Under Management" checkbox on s...
I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Product values.I would l...
I noticed that some entries in the samp_m2m_rule_product table contain empty Software Product references related to Reclamation Rules. I believe this is the reason why some reclamation candidates have empty Software Model and Software Product values....
Need the detail information how the Product install stats table will be help us in SAMPro and need more information how the data will be populated in this table.
Hi, Has anybody tried a custom integration with SAM Pro? There is a list of integration profiles available out of the box, for which ServiceNow has documentations.There are requirements in my team to integrate with other tools as well which are not p...
My organisation is retiring SCCM and we are moving to SN's ACC agent with MS Intune providing the package install and uninstall. As part of this piece of work the SAMP team have been asked what data we want. We have said Software, inventory, hardwar...
