Compliance Status in Sampro
Do we have any specific table from where we get compliance percentage of software. I want to extract report for how much the software is complaint.
Forum Posts
SAP Ariba Integration for PURCHASE ORDER & CONTRACT PROCESS
How to Integrate SAP Ariba with SN to sync the (proc_po) PURCHASE requestion to received process.How to Integrate SAP Ariba with SN to sync the CONTRACT mgmt PROCESS
Resolved! SAM Pro vs SAM
Is there any documentation outlining the main differences between Software Asset Management and Software Asset Management Professional? I'd like to understand the key benefits and differences before considering a purchase of SAM Pro. Any guidance on ...
Resolved! Software Packages
Hi there, we want to setup the Software Packaging process in ServiceNow and I'm thinking what is the best place to store the information. We have SAM Pro in use and know that what is installed will be collected via the respective source. What we want...
ServiceNow SAM: Simulate Concurrent Floating License Reconciliation
Hello friends, In my SN instance (having SAM Pro), I would like to simulate the Software Reconciliation for Concurrent Licenses. I learned that SN SAM relies on Software Usage to determine this. Has anyone understood it completely? How can I simulate...
Removal candidate creation for uninstallation of Software
Hi All,Greetings! We have a requirement , to uninstall software though Removal candidates. Few clarifications required for below points. *Is there any documents available for configuration *In one doc it is mentioned like "Removal candidates are also...
Software Packages attribute in SAM Pro
Hi, We want to store the software package information which is used for automated installation of software as well as the path which comprises of the installable file(s). We want to utilize the OOTB SAM pro software model table but there isn't an OOT...
SAM Workspace defaulting Published Status to Published on Filter
Hi All,Zurich Release of SAM Pro, our SAM Workspace is now defaulting the Published Status filter inside workspace areas like License Usage & License Operations to Published, and we have to manually clear it everytime we login to the workspace. Can w...
Resolved! Software installtion table (cmdb_sam_sw_install)
What Software installation Table (cmdb_sam_sw_install)? Who populates the table? And why it is important from Sam perpective? Will my discovery model get normalized if i dont have software model for specfic publisher? Thanks in advance!!
ITOM Discovery - IBM Software
We have rolled out discovery globally. Most of our IBM software on AIX machines is not being discovered. We have verified we have the patterns correctly. We opened a ticket with ServcieNow and basically they said it wouldn't be discovered This is...
How to keep Software Installations table records current
Hello friends, I would like to know how can we make this cmdb_sam_sw_install table records clean, current and uptodate. We have ServiceNow, Tanium and custom integration populating this table. Would like to understand how would I achieve this ? How ...
Adobe reconciliation issue
Hi All, Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform.Scenario: 1. We have user subscription-based license model available for Adobe as a publisher.2. We have uplo...
Intune Connecter with rest message
"I have shared 8 attachments for review. These include the Intune data sources, REST messages, and 4 custom REST methods I’ve configured. The goal is to use these custom methods to fetch only Apple devices. However, despite having the correct permis...
SAM – Visio Plan 2 subscriptions not generating User Allocations / Reclamation Candidates
We are testing SAM reclamation for Microsoft Visio Online Plan 2 (VISIOCLIENT) in DEV/PRD. Findings:- Visio Plan 2 subscriptions are ingested via the Microsoft 365 Integration Profile and appear in samp_sw_subscription with subscription_identifier = ...