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04-17-2025 02:02 AM

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04-17-2025 04:28 AM
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04-21-2025 01:11 AM
1. Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)
- A. Software allocations
- B. Software models
- C. Foundation data
- D. Software contracts
- E. Software entitlements
- Answer ABCE
2.Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?
- A. One or more use rights assigned to a specific device or user
- B. Classification of the acquired software
- C. The process of standardizing discovered software installation to defined norms
- D. The process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory
- E. Software license details that define use rights
- Answer : C
3. Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)
- A. ServiceNow Service Mapping
- B. HP UCMDB
- C. Microsoft SCCM
- D. ServiceNow Discovery
- E. ServiceNow Orchestration
- Answer : CD
4.Creation of a template can help facilitate future data imports and be reused to import and transform data.
- A. True
- B. False
- Answer : A
5.Client access is the right to use for a specific amount of time.
- A. True
- B. False
- Answer : B
6. Coalesce can only use a single field to uniquely identify a record.
- A. True
- B. False
- Answer : B
7.When receiving an order, which data point is mandatory?
- A. Assigned To
- B. Cost
- C. Asset Tag
- D. Serial Number
- Answer : C
8.How are the Software Asset Management Professional Plugins activated?
- A. They are requested from and activated by an admin user
- B. They are activated by the sam_developer user
- C. They are activated by the sam_admin user
- D. They are requested from and activated by ServiceNow support
- E. They are activated by default in the base ServiceNow system
- Answer : D
9.Which of the following are true of plugins? (Choose two.)
- A. Plugins can be disabled or deactivated when no longer in use.
- B. Plugins can be activated by default in the base ServiceNow system.
- C. When a plugin is active you cannot hide its functionality.
- D. Plugins are stand-alone and do not depend on other plugins being activated.
- E. Plugins are software components that provide specific features and functionalities.
- Answer : BE
10. When receiving software related to a purchase order in ServiceNow, which data point is mandatory?
- A. Serial Number
- B. Assigned To
- C. Cost
- D. License key
- E. Asset Tag

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04-17-2025 02:31 AM
@Community Alums I recommend referring to the official course material. If you are looking for some mock test then you can refer to https://quizlet.com/1030416951/cis-sam-flash-cards/ and https://quizlet.com/search?query=cis-sam&type=all
Caution: Do not rely on the answers shared on this URL. Please refer to it only for the questions.
Hope this helps.

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04-17-2025 04:28 AM
@Community Alums Here is the link to course path https://learning.servicenow.com/lxp/en/it-asset-management/it-asset-management-itam-software-asset-management-sam?id=learning_path_prev&path_id=da5113e8db9a7300de3cdb85ca9619cd
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04-17-2025 05:57 AM
NO.
LEARN THE TOOL
The ecosystem doesn't need another resource who's only understanding of the tech is exam dumps they used to game the system to get a cert.
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04-21-2025 01:11 AM
1. Which of the following data elements are key to an effective Software Asset Management practice within ServiceNow? (Choose four.)
- A. Software allocations
- B. Software models
- C. Foundation data
- D. Software contracts
- E. Software entitlements
- Answer ABCE
2.Within Software Asset Management there are many key terms to understand, what is the best definition for Normalization?
- A. One or more use rights assigned to a specific device or user
- B. Classification of the acquired software
- C. The process of standardizing discovered software installation to defined norms
- D. The process of producing a compliance position by comparing the number of software rights acquired against the normalized software inventory
- E. Software license details that define use rights
- Answer : C
3. Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)
- A. ServiceNow Service Mapping
- B. HP UCMDB
- C. Microsoft SCCM
- D. ServiceNow Discovery
- E. ServiceNow Orchestration
- Answer : CD
4.Creation of a template can help facilitate future data imports and be reused to import and transform data.
- A. True
- B. False
- Answer : A
5.Client access is the right to use for a specific amount of time.
- A. True
- B. False
- Answer : B
6. Coalesce can only use a single field to uniquely identify a record.
- A. True
- B. False
- Answer : B
7.When receiving an order, which data point is mandatory?
- A. Assigned To
- B. Cost
- C. Asset Tag
- D. Serial Number
- Answer : C
8.How are the Software Asset Management Professional Plugins activated?
- A. They are requested from and activated by an admin user
- B. They are activated by the sam_developer user
- C. They are activated by the sam_admin user
- D. They are requested from and activated by ServiceNow support
- E. They are activated by default in the base ServiceNow system
- Answer : D
9.Which of the following are true of plugins? (Choose two.)
- A. Plugins can be disabled or deactivated when no longer in use.
- B. Plugins can be activated by default in the base ServiceNow system.
- C. When a plugin is active you cannot hide its functionality.
- D. Plugins are stand-alone and do not depend on other plugins being activated.
- E. Plugins are software components that provide specific features and functionalities.
- Answer : BE
10. When receiving software related to a purchase order in ServiceNow, which data point is mandatory?
- A. Serial Number
- B. Assigned To
- C. Cost
- D. License key
- E. Asset Tag