Connect Microsoft AD spoke to direct integrations for reclamations

markschwart
Tera Contributor

Hello,

 

This community has been very helpful, and it answers all the questions I have.  Hopefully, I can get some help on this next question that I have.  

 

I have connected the Smartsheet as well as MIRO direct integrations in the SAM workspace.  I am working on getting the SSO Integration completed and also the Google Workspace Direct Integration completed.  However, we use Active Directory as our source of truth and AD adds/removes someone from MIRO/Smartsheet and our other software's.

 

We have the AD Spoke installed in our instance.  So, my question is how can we connect the AD Spoke in our instance to a direct integration in SAM in our ServiceNow instance?

 

Thank you all

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @markschwart 

 

The Microsoft AD Spoke is treated as an operational tool for user/group management, rather than a discovery source for SAM reconciliation.

 

Microsoft AD Spoke is designed for automation (writing/modifying AD objects) rather than direct data ingestion (reading/reconciling software installations) for Software Asset Management (SAM). 

 

You cannot configure the AD Spoke as a direct discovery source in the SAM Workspace to pull software usage data.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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