Content Service Opt Out

karishma17shah
Tera Contributor

‎02-05-2025 03:48 AM

If my instance is on cloud and I opt out from the content service, will I get updated lifecycle dates, PPN details and normalization data into my software library? And how frequently my software library will get updated?

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dreinhardt
Tera Sage

‎02-05-2025 04:03 AM

Hi @karishma17shah,

yes, SAM content updates are not effected when opt-out from the content service. As the opt-in content service is to share data with the ServiceNow ITAM team to review unknown data and add it to the catalog. The content data is updated weekly.

 

Best, Dennis

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