Custom License Metric for ILMT integration with ServiceNow

[markt-f5]

Hi there

I need to create Custom License Metrics in ServiceNow for the below IBM metrics and need to know how the script for calculating the metric was put together. Any insight here would be much appreciated!

1) Floating User Single Install
2) Managed Virtual Server (MVS)
3) Per Establishment
4) Workspace Add-On Authorized User
5) Terabyte

Thanks

[dreinhardt]

Hi @markt-f5,

the example script added to any custom metric is provided by ServiceNow and covers the license consumption based on Installs (Device/User) or Resource Values. The metrics mentioned by you, should be covered by Resource Values. This allows you to add the total consumption as one value. If the data to calculate the consumption is not available in your instance (I can image it's not for IBM), you've to provide the data from an external source and update the resource value - in this case no additional script is required, but you've to fix the ootb script and remove the "

set the rights 2 times" part to avoid a double count.

Best, Dennis

[markt-f5]

Thanks, we will give that a try!

[servicenow begi]

Hi, I am on ILMT integration and since you mentioned you have successfully completed the connection. I have few question, kindly provide your input.

I am referring this document: IBM License Metric Tool (ILMT) and BigFix Inventory integrations

1. how can I check if we have V1 or v2 API?

2. The prerequisites are:

• Install, set up, and run ILMT or BigFix Inventory on a physical host or virtual machine (VM).

my question is : where to install the ILMT v2, and how. Also do we have to do something in servicenow for installing ILMT

[dreinhardt]

Hi, 

based on this note by ServiceNow ILMT API v1 is deprecated and v2 is the default now.

https://www.servicenow.com/docs/bundle/washingtondc-it-asset-management/page/product/software-asset-...

Please start using v2 for your integration from the beginning.

Important: Version 1 of the ILMT and BigFix Inventory integration APIs have been deprecated by IBM. However, the Software Asset Management application continues to support integrations that are using this version of the APIs. If you are setting up an ILMT or BigFix Inventory integration for the first time, use version 2 of the APIs instead.

Best, Dennis