Delete SW Models in the Software Asset Workspace

[Karen54]

Hi All, Does anyone know how to delete unwanted Software Models in the Software Asset Workspace please?

I am able to delete them in Classic UI (via Actions on Selected Rows) but can not see an option to do it in the Workspace. We are in the process of upgrading from Utah to Vancouver so have a Sandbox instance that is Vancouver while other Intances are Utah. I cant delete from the Workspace in either. Thanks.

[Amarjeet Pal · Accepted solution]

Hello @Karen54 ,

I think you will not be able to delete it from SA Workspace. You can open the record and delete one by one but bulk deletion is not supported OOTB.

Thanks

[Stephen42 · Accepted solution]

I have reverted to just deleting from classic UI and cmdb_software_product_model list view.  I gave up on trying via the Workspace.  In general I have noticed some of the more 'advanced' management lacks in the workspace.

I'll keep watching this should someone chime in with an answer

[Amarjeet Pal · Accepted solution]

Hello @Karen54 ,

I think you will not be able to delete it from SA Workspace. You can open the record and delete one by one but bulk deletion is not supported OOTB.

Thanks

[Stephen42 · Accepted solution]

I have reverted to just deleting from classic UI and cmdb_software_product_model list view.  I gave up on trying via the Workspace.  In general I have noticed some of the more 'advanced' management lacks in the workspace.

I'll keep watching this should someone chime in with an answer

[Karen54]

Thanks Stephen, I agee with you that the Workspace is lacking... I find the classic UI much easier to use. 

[Karen54 · Accepted solution]

We raised this as an issue/query with SN and received this reply:

"Delete capability needs dependency and review with platform. PM will request an enhancement with Platform team.".

So, I think they are saying they will think about it. I'll close this post for now.