difference between system property and base property

sagarpundir
Tera Contributor

please specify detailed differences ?

7 REPLIES 7

Hemanth M1
Giga Sage
Giga Sage

Hi @sagarpundir ,

 

Not sure what you meant by 'base property' here. ServiceNow provides properties for various use cases, including platform-level properties that are stored in the sys_properties table. You can update these properties or create new ones as needed.

Example:  — Controls the maximum file attachment size in megabytes

 

Do you have any examples??? so that we can explain.

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

Nikhil Bajaj9
Tera Sage

Hi @sagarpundir ,

 

Base properties- OOB System properties. The term "base properties" in ServiceNow typically refers to the fundamental, out-of-the-box properties and attributes inherent to a record or table. These are the core fields and characteristics that define a specific record type

System Properties - OOB or Customer System Properties. 

System properties are key-value pairs stored in the sys_properties table in ServiceNow. They are used to store configuration settings and values that are frequently referenced by scripts, business rules, UI policies, and other platform components.

 

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Regards,
Nikhil Bajaj

mayankkumar
Tera Sage

Hi @sagarpundir,
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The basic difference between these two we can say is -:
System property -> All properties in sys_properties table (OOB + Custom)
Base Property -> Only out-of-the-box properties provided by ServiceNow

I hope this helps
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Please mark my response helpful and accept as solution
Thanks & Regards
Mayank

Bhimashankar H
Mega Sage

Hi @sagarpundir ,


A system property is any configurable key-value stored in sys_properties that controls behavior; a base property is the Out‑of‑Box definition delivered by ServiceNow that serves as the default “source” value before any customer override.  “System property” is the actual record/value in the instance that code reads via gs.getProperty().

 

Base property” refers to the Out‑of‑Box (OOB) property value delivered by ServiceNow as part of the base system. 

A system property is a configuration setting stored in the sys_properties table that platform and application code read at runtime

 

For more detail checkout below article.

System Properties & it's Usage 

 

Thanks,
Bhimashankar H

 

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