difference between system property and base property
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yesterday
please specify detailed differences ?

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yesterday - last edited yesterday
Hi @sagarpundir ,
Not sure what you meant by 'base property' here. ServiceNow provides properties for various use cases, including platform-level properties that are stored in the sys_properties table. You can update these properties or create new ones as needed.
Example: com.glide.attachment.max_size — Controls the maximum file attachment size in megabytes
Do you have any examples??? so that we can explain.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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yesterday
Hi @sagarpundir ,
Base properties- OOB System properties. The term "base properties" in ServiceNow typically refers to the fundamental, out-of-the-box properties and attributes inherent to a record or table. These are the core fields and characteristics that define a specific record type
System Properties - OOB or Customer System Properties.
System properties are key-value pairs stored in the sys_properties table in ServiceNow. They are used to store configuration settings and values that are frequently referenced by scripts, business rules, UI policies, and other platform components.
Regards,
Nikhil Bajaj
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yesterday
Hi @sagarpundir,
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The basic difference between these two we can say is -:
System property -> All properties in sys_properties table (OOB + Custom)
Base Property -> Only out-of-the-box properties provided by ServiceNow
I hope this helps
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Please mark my response helpful and accept as solution
Thanks & Regards
Mayank
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yesterday
Hi @sagarpundir ,
A system property is any configurable key-value stored in sys_properties that controls behavior; a base property is the Out‑of‑Box definition delivered by ServiceNow that serves as the default “source” value before any customer override. “System property” is the actual record/value in the instance that code reads via gs.getProperty().
Base property” refers to the Out‑of‑Box (OOB) property value delivered by ServiceNow as part of the base system.
A system property is a configuration setting stored in the sys_properties table that platform and application code read at runtime
For more detail checkout below article.
System Properties & it's Usage
Thanks,
Bhimashankar H
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