difference between system property and base property
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3 weeks ago
please specify detailed differences ?

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3 weeks ago - last edited 3 weeks ago
Hi @sagarpundir ,
Not sure what you meant by 'base property' here. ServiceNow provides properties for various use cases, including platform-level properties that are stored in the sys_properties table. You can update these properties or create new ones as needed.
Example: com.glide.attachment.max_size — Controls the maximum file attachment size in megabytes
Do you have any examples??? so that we can explain.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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3 weeks ago
Hi @sagarpundir ,
Base properties- OOB System properties. The term "base properties" in ServiceNow typically refers to the fundamental, out-of-the-box properties and attributes inherent to a record or table. These are the core fields and characteristics that define a specific record type
System Properties - OOB or Customer System Properties.
System properties are key-value pairs stored in the sys_properties table in ServiceNow. They are used to store configuration settings and values that are frequently referenced by scripts, business rules, UI policies, and other platform components.
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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3 weeks ago
Hi @sagarpundir,
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The basic difference between these two we can say is -:
System property -> All properties in sys_properties table (OOB + Custom)
Base Property -> Only out-of-the-box properties provided by ServiceNow
I hope this helps
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Please mark my response helpful and accept as solution
Thanks & Regards
Mayank
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3 weeks ago
Hi @sagarpundir ,
A system property is any configurable key-value stored in sys_properties that controls behavior; a base property is the Out‑of‑Box definition delivered by ServiceNow that serves as the default “source” value before any customer override. “System property” is the actual record/value in the instance that code reads via gs.getProperty().
Base property” refers to the Out‑of‑Box (OOB) property value delivered by ServiceNow as part of the base system.
A system property is a configuration setting stored in the sys_properties table that platform and application code read at runtime
For more detail checkout below article.
System Properties & it's Usage
Thanks,
Bhimashankar H
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