does all the publisher packs (6) will be activated and installed along the SAM pro plugin ?

[kiran kumar m1]

We are implementing SAM for a customer for only two publisher Microsoft and Adobe , I need to install SAM pro plugin , My query is if I install SAM pro plugin , does all the publisher packs (6)  will be activated and installed along the SAM pro plugin ? 

or do I have a option to only install the specific publisher packs that I want ? 

[dreinhardt]

Hi @kiran kumar m1,

since Xanadu, ServiceNow offers only one option to activate SAM Pro - Components installed with Software Asset Management Professional.

• Activate all Software Asset Management Professional plugins including Software Asset Workspace

  com.sn_samp_master_ws

The answer is yes, all publisher packs will be installed.

Best, Dennis

[edg]

how are the publisher packs updated once activated?

[dreinhardt]

Hi @kiran kumar m1 ,

ServiceNow provides more and more core apps as store plugins. This allows a permanently update without dependencies to a platform upgrade.

 Dennis