Does the Hardware Model Life Cycle Data gets populated automatically from content library?

Santosh7
Kilo Expert

Once the Hardware Model is Normalized where does the hardware model lifecycle data comes from? Does it get automatically populated from content library, based on the Hardware model, meaning that you do not have input the values? 

2 REPLIES 2

Alex Panzarella
ServiceNow Employee
ServiceNow Employee

Correct, if a hardware model is fully normalized the lifecycle is automatically populated from the HAM library. However, not all fully normalized mappings have lifecycle data populated.

Well Noted, thanks for the response Alex