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SaaS Integration

Hi I have been assigned the responsibility of planning a SaaS integration, could anyone help me in creating a sprint story for the integration as well as an estimated timeline for completion? Thanks 

aswath by Tera Contributor
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  • 2 replies
  • 0 helpfuls

SAP license entitltemnts

I am not able to locate SAP address directories entitlements in the content library. I searched by the PPN and also the name. Does anyone have insight?

pittic by Tera Contributor
  • 432 Views
  • 4 replies
  • 1 helpfuls

Custom License Metrics

I noticed that Docusign is an OOTB SaaS plug-in for SAM however if my understanding is correct this only gathers the usage not the license/entitlements (if anyone knows otherwise let me know) In relation to the license Docusign uses atypical metrics ...

Resolved! How to assign M365 licenses to applicants using SAM

We are considering implementing SAM Professional to realize the following use cases.1. For example, a user who wants to use Microsoft 365 makes an application through the Service Portal.2. The user's manager approves the application.3. The license ma...

nagaryu by Tera Contributor
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  • 4 replies
  • 1 helpfuls

Need to ignore some installation that is freeware or driver

there are some drive and freeware software found in Sw install table, I don't want this record to be appear under Software asset workspace under the publisher, I tried looking to check "ignore install" in SW product table but there is no option for t...

AnishM by Tera Contributor
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  • 3 replies
  • 0 helpfuls

Software Asset Management (SAM) OOTB flow

I would like to ask what are the OOTB Flows that is utilized by SAM, I have checked both Workflows and Flows.In flows (Flow Designer) there are two which is :Software Asset Reclamation FlowSoftware Asset Reclamation line flowUnder workflow is: Procur...

Will the Oracle Publisher pack include Java Workstation SE?

Hello, I am having a query regarding Oracle publisher pack capability in ServiceNow. My question is - "will the Oracle Publisher pack include Java Workstation SE?"Customer want to know if  they’re using all of the purchased licenses; and licensed at ...

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