End Of Life Dates for Hardware and Software
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03-12-2020 03:44 AM
Working on a project and would like to know if it is possible Service Now to populate the End of Life dates for hardware and software for any given piece of hardware or software registerstered in Service now.
So for example - if I want to know the EOL date for all my HP and Dell Servers - I have all the model numbers and Serial Numbers in Service now can Service Now go and find the information for me.
With software for PCs and Servers (win and Linux) can EOL data be obtained by SN and imported to the CMDB

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03-16-2020 08:31 AM
Hi Andy,
Software EOL, yes, with SAM Pro. I believe Hardware Model Normalization is currently in Limited Access. So yes, it is possible and is coming in a future release within SAM Pro.
Regards,
Jay