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SAM Installation Normalization

Hi Team,Hope you're doing well.I wanted to check how SAM data is being normalized in ServiceNow.For example, in the Software Discovery Model table, we can see that the model has been successfully normalized. However, when reviewing the same entry in ...

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pgvaishnav by Tera Contributor
  • 332 Views
  • 3 replies
  • 0 helpfuls

Resolved! Import/Export large amount of data on ServiceNow table

Hi,I have a requirement create new field (mobile phone number) and remove mobile phone field but if I delete this existing field it can delete all mob no. So, I want to take back up of 2104000 record in ServiceNow and again import it in user table. W...

himanshuraw by Tera Contributor
  • 324 Views
  • 2 replies
  • 2 helpfuls

How Saas based software data gets Normalized

How Saas based software data gets Normalized, as saas based software data is not available in Discovery install or Discovery Model but in Subscription table. Then How does it gets Normalized as subscription table do not have any Normalization status....

NAN% complaint under license usage ServiceNow

Hello Community, I need help, I've run reconciliation. After completing reconciliation I'm seeing the compliance results showing as NAN% complaint under license usage servicenow. PFB SS FYR and What is the meaning of this NAN%? When I open publisher ...

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servicenow integration

I want to learn how to perform integrations on the ServiceNow platform. Please provide me with a step-by-step guide to get started

sunitkapure by Giga Contributor
  • 138 Views
  • 2 replies
  • 0 helpfuls

Smartsheet Usage Data

We have integrated ServiceNow with Smartsheet Portal and receiving software subscription data but not software usage data though OOB Reclamation rule is already setup.   Is there any further configuration needed to be setup?        

Multiple configurations for a Model

We have one model that we use for multiple configurations.  For example, config 1 is a Model XYZ with a .5 TB HD and 32 GB RAM where config 2 is a Model XYZ with a 1TB HD and 64GB RAM.  How do we create these different models and then how do we trigg...

All Adobe Products Usage Data

What is the best way to get All Adobe Products Usage Data in ServiceNow?Should we use directly integrating with the Adobe Admin Console OR use Adobe Publisher Pack? what is the best way?How can we bring Installed Adobe Products usage data or device i...

CA5 by Tera Contributor
  • 925 Views
  • 7 replies
  • 0 helpfuls

Finding Relation between two tables

i need to create a report based on two tables but i didn't find any Direct relational field between these  two tables(alm_license and software installation)1)Is there any alternate solutions for this to create report.?  Thanks. 

sruthikonda by Giga Contributor
  • 176 Views
  • 2 replies
  • 1 helpfuls

Sam pro custom metric

I have a requirement to create a custom metric that returns the socket count by calculating cores divided by 64 and rounding up to the nearest greater integer for the servers. Any help

RubyB by Tera Contributor
  • 241 Views
  • 3 replies
  • 1 helpfuls

SAM Pro Data Model

Here is a simple SAM professional data model from SAM Intensive program. 

SreerajCP by Tera Contributor
  • 197 Views
  • 2 replies
  • 0 helpfuls
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