SAM Workspace

This form has not been configured for workspace error message/pop up message. How to resolve?

Salesforce End of Life and End of Support lifecyle

Hi Everyone, I have noticed that Service now is not showing End of Life and End of support for Salesforce CRM products such as Service cloud, Sales cloud, Customer Lifecycle analytics, Salesforce shield etc. EOL/EOS is only coming for products like S...

Adobe Creative Cloud VS standalone Adobe products license management

I am looking for some insight into how you manage Adobe Creative Cloud entitlement (alm_license) and user allocations.For example, we have purchased 20 licenses for Adobe Photoshop, which make up our Adobe Photoshop entitlement.However, some users ha...

How to check details the Software

I wanted to see the details of the Entitlements and the software associated with it. Need to provide details / evidences that the appropriate licensing was obtained for audit purpose. Software is authorized or not.

Jira SAM Integration - Connection Validation Failing Despite Successful OAuth Token

Hi All,I hope you are all keeping well. I am trying to build the Jira Software Integration with Software Asset Management (SAM) to download subscriptions, pull user activity, and reclaim subscription information in Software Asset Workspace. I have be...

Data quality for SAMP - SN agent or Intune, input needed

I am hoping the forum can provide some input to help me put together an argument for the SN agent to be deployed rather than relying on Intune. We are slowly migrating from SCCM to Intune and so we get the data gaps that Intune brings along. We are s...

Clarification Required: IFS Publisher Setup and SAM Pro Reconciliation

Attached is the order form for IFS Cloud/MWM/PSO. I would appreciate your guidance on how you recommend setting up the custom software models and entitlements in SAM Pro so they reconcile cleanly and are audit defensible, given the mix of fixed, name...

integrating with forgerock IDM in SAM Pro

monday.com saas integration asking to setup slug field

I am trying to setup a direct integration (SaaS) with Monday.com , but it is asking to select the app slug as this is a mandatory field , I am not aware of this field and there is no mention about this in the documentation as well ,  Anyone has idea ...

Red Hat Enterprise Licensing and Host Affinity Rules

Hi  community !  I have a use case here which I can't find a solution for.  We have licenses for both RHEL Server and Virtual Data Center. On our clusters we have set Host Affinity rules to optimize licensing of cluster.  These affinity rules have be...

Nutanix Prism Central Integration with Servicenow SAM

Hi Team, For Nutanix publisher pack is not available in ServiceNow instead of I will do integration for License Consumption, should do the Nutanix Prism Central Integration with ServiceNow SAM. Could you please let me know what the steps are needed t...

Resource Consumption

We have an entitlement that we have marked Resource consumption as we do a manual calculation.   But the model has usage coming in against it and I believe that is causing it to show non compliant in the License Usage views.  It shows installs requir...

Microsoft Entra ID Integration - SSO Application fails to connect

Has anyone had issues with having their SSO applications failing when trying to connect them?We have the Integration configured and successfully obtained the OAuth token but each time we try to connect the SSO application with the software model adde...

"SAM - Import Adobe User Subscriptions" failing with no thrown error

Hi all,Does anybody have any idea on this?We’re facing an issue with the scheduled job SAM – Import Adobe User Subscription, which has been failing immediately since the Zurich upgrade.Based on our investigation, we found that the Organization ID was...