Hi All,I'm currently doing SSO provider integration i.e With Microsoft Entra id I created integration profile and established connection also .There is one more step to validate connection before publishing the profile .I'm getting an error. Validati...
Team, I'm trying to enable this SSO integration from ServiceNow SAM Pro to Azure Entra ID but it gives me an error, it says Auditlog.Read.ALL doesn't have the right permissions, even when Entra ID shows "Delegated" which is what ServiceNow suggests, ...
Dear Community - Is there someone that is successfully using the Salesforce Spoke and getting the SaaS Subscriptions and Consumption data downloaded.Mine broke a while back without me seeing that it failed, went thru at least one SN upgrade and possi...
I am auditing a customers SAM set up, been given SAM roles (sam_user & sam_admin) but cannot get any modules listed when i search for Reconciliation, Prescence or Normalisation. Is there another role required? (customer will not allow Admin)
Hi Team, I am working on a Software Asset Management Professional (SAM Pro) implementation and need guidance on the following issue. Problem Statement - We are integration ServiceNow SAM pro with OpenLM and want to know how to achieve that functional...
We are running SGC‑AWS(without SSM deep discovery) successfully for standard AWS resources - EC2, VPC, ENI, ELB, RDS, S3, DynamoDB, EKS, etc. However it appears that we are missing the Instances for AWS Workspaces.I understand that it is possible to...
Can a product catalog item be created without creating a software model? This would be for non-licensable software that there is no entitlement.
Over the past few days, while working on the JAMF and ServiceNow integration for CSD2.0, we encountered a significant blocker related to how application data is fetched and the APIs involved. I’m sharing our findings here so others can be aware of th...
Hi Community,We have 2,000+ installs of Microsoft Visual Basic .NET in our environment and need help confirming the correct SAM treatment.Is Visual Basic .NET licensable on its own, or should these installs be treated as non-licensable or part of any...
Data is not visible on software asset analytics dashboards in software asset workspace , I have installation data availble in software installation table , but still , this widgets are showing as there is no data for the selected critera please conta...
Hello Community,I hope you are doing well.I would like to check if ServiceNow provides any out‑of‑the‑box (OOB) integration between ServiceNow Software Asset Management (SAM Pro) and RISE with SAP or SAP S/4HANA Cloud ERP Private.My goal is to unders...
Hey guys , there is incident table in the list as logged in as a admin i can see 15000 recordds and when i log as other user , i can only see 10000 records . what could be the reason behind it. What could be the reason behind it .Thanks in advance Sr...
Required by (device) is empty for few records after reconciliation whereas required by (user) is not emptySerial numbe, device name, installed on is correctly available in install record.
We have had numerous issues with ACC getting usage data from our devices. We now have a further issue with our M365 Cloud PC's related the the Userassist folder in the registry. ServiceNow have advised its related to the ServiceNow User Account and R...
What is the trick for getting this action to become available? I thought it was in one of the spokes but I can't find it. Thx!
