foundation data which is reqire to services now

[sparit3737]

foundation data which is reqire to services now

[Ankur Bawiskar]

@sparit3737 

mostly the foundation data includes tables such as User, Group, Company, Location, Department, Group Membership etc

check below

ITSM Building Blocks - Identify Foundation Data! Implementation Consideration! 

Configure foundation data 

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[Tanushree Maiti]

Hi @sparit3737 

Generally following foundation data acts as the building blocks for your workflows:

• Users: Individual profiles stored in the sys_user table, which are mandatory for platform access.
• Groups: Collections of users assigned to specific roles or task queues.
• Companies: Records for your own organization, vendors, and clients.
• Departments: Structural business units within your company.
• Locations: Physical or logical sites, facilities, and regional offices.
• Cost Centers: Financial tracking entities mapped to users or departments.
• Product Models: Hardware, software, and consumable assets