Hi,
I am able to restrict the duplicate asset creation via procurement process when CI/Asset is already present in the system. I have PO which is in Ordered state and while Receiving it, I restricted Asset/CI creation because of duplicate Serial Number.
My question is, how to handle the procurement process after this ? (how to handle the PO ? )
here, I can't cancel the PO because the delay in Receiving process (cancelling may affect if the device got actually purchased during this process right ), device might have assigned to User and it got discovered via SCCM already.
