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Need to filter Product variable based on selected Publisher in Catalog Item (SAM tables)

DineshDasN
Tera Contributor

Hi everyone,

I’ve created a Service Catalog item for software requests where:

  • Publisher variable is a reference to the samp_sw_publisher table

  • Product variable is a reference to the samp_sw_product table

Now, I want the Product variable to dynamically show only the products related to the selected Publisher.

 

Can anyone please share the correct approach to achieve this filtering?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@DineshDasN 

you can use advanced ref qualifier, what did you start and where are you stuck?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@DineshDasN 

you can use advanced ref qualifier, what did you start and where are you stuck?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader