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How can you add a resource to the SPM project?

MichaelM0013228
Tera Contributor

Hello team,

How can I add a resource in SPM Project Management? I am currently receiving the following error message.

Thank you very much.

 

MichaelM0013228_0-1763645797814.png

 

 

 

1 REPLY 1

Anand2799
Tera Guru

Hi @ShaziyaS4380655 ,

 

Please find the troubleshooting information regarding common errors encountered during resource assignments:

 

Issue 1: Resource Assignment Error

Error:
Resource assignment cannot be created or updated because Paul Martin (Project Manager) is not available.

Troubleshooting:

  • Verify user exist in Employee Profile table
  • Verify that the user has the pps_resource role.

Resolution:

  • Created a record in the sn_employee_profile table for the user.

Issue 2: Group Resource Assignment Error

Error:
Resource assignment cannot be created for a group without any primary users.

Resolution:

  • Updated the Primary Resource Group field in the Employee Profile (sn_employee_profile) record.

 

Thanks

Anand