How does windows server licenses gets calculated

[Chirag Jain]

Hi All,

I have an entitlement for windows server 2019 datacenter, in which minimum attributes I have set 16, but as soon as reconciliation is completed when I check the license metric result it is licensing the VM not the host there are many VMs on the host which are shown under unlicensed installs which is wrong. Can someone please help me here?

Thanks & Regards,

Chirag Jain

[Srinivas Ramanu · Accepted solution]

Hi Chirag

Windows Server licensing happens only at the host layer, I think you may not have selected the right license metric here. Please make sure to select

• Per Core (with CAL)

license metric for the same. The min attributes are automatically selected.

refer docs for more details

https://docs.servicenow.com/en-US/bundle/sandiego-it-asset-management/page/product/software-asset-management2/reference/mapping-ms-license-metrics.html

[Chirag Jain]

Hi Srinivas, Thank you for the help, I also want to know where it is picking up the host & cluster for that VM. Can you please help me with this as well it will be very kind of you?

[Srinivas Ramanu]

Usually you should be able to find the below architectural relationship for VMware. ESX Server is regarded as the host on which ESX is installed. VMs are the virtual machines running on the ESX Server, you will find the software installations on these servers where is virtual= true.

[Chirag Jain]

Thank you for this! But i want to know from which field it is picking up host & cluster for that VM for license calculation. Because there must be a field from which it is picking up the host & VM for the calculation.