How Oracle license reconciliation works?

User315784
Giga Contributor

‎06-06-2023 03:59 AM

I have a software model for DB server enterprise , have discovery map and entitlement(Named user plus) associated with the software model. When I run Oracle reconciliation , DB Servers EE are not reconciling the installations against the expected software model. 

In the below example, see installation are marked under other software model and marked all of them as unlicensed installs. Those installations needs to be reconciled under  'Oracle DB' product. Could some help me to understand the issue?

 

User315784_0-1686049160155.png

 

We are expecting all EE software installations should be reconciled with 'DB server enterprise' software model instead of 'DB Server' software model.

How database server software discovery works? How is it being picked up the software model or product details in installation table?

 

Thanks in Advance.

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dreinhardt
Tera Sage

‎06-06-2023 03:24 PM

Hi @User315784 ,

the recommended way to get valid Oracle data into your CMDB and SAMP is the use of ITOM Discovery (Database Discovery" and "Oracle Global License Advisory Services (GLAS) data collection". 

 

Could you please share more details about your current discovery solution for Oracle and please re-upload the screenshot in a higher solution. If possible please add a screenshot of the software model and a few software installation data including the discovery model details.

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.
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User315784
Giga Contributor
In response to dreinhardt

‎06-09-2023 08:42 AM - edited ‎06-12-2023 06:48 AM

Hi @dreinhardt ,

Thank you for the reply.

Below are the screenshots of software model, software discovery model and license position report

User315784_0-1686323407931.png

User315784_1-1686323475000.png

Software Entitlement for sw model

User315784_2-1686323657005.png

 

License Position Report

User315784_0-1686577623285.png

 

 

The above software model has entitlement, but the installations are classified as 'unlicensed installs," which results in the status of non-complaint. Multiple entries on the report is empty . It's not reconciling the installations against the entitlement.

Could you help me on this?

 

Thanks in Advance.