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OpenLM

Looking for feedback on the OpenLM plugin within ServiceNow: 1.  What it easy to install?2.   Easy to integrate the data into the SAM workspace along with performance analytics Any lessons learned that you can share? 

IBM Compliance in ServiceNow

Hi community! We integrated ILMT(APIs v2) with ServiceNow and we have visibility of the three tables as shown in the list and printscreen below:Peak Consumption By ProductPeak Consumption Breakdown By DeviceILMT Discovered ComputerIn the workbench vi...

Doemoendi_0-1730293848197.png Doemoendi_1-1730293880091.png Doemoendi_2-1730293894129.png Doemoendi_3-1730293907828.png
Doemoendi by Tera Contributor
  • 496 Views
  • 1 replies
  • 0 helpfuls

Software Asset Workspace

I need to know where is this form or request stored. I don't believe is a custom form, and I can't find it in UI Builder or anywhere in the instance. Maybe I'm looking in the wrong places. This is related to the license operations tab on the Sowftwar...

Handheld devices in the Software Installations table

Hi, My company is now using Intune as a discovery source, which means that the software installations table now includes many handheld devices. We do not want to manage the software on these devices, so can anyone advise how we would prevent the soft...

Moving away from SAM Pro

Good afternoon!My org has initially thought HAM and SAM would be useful. It doesn't seem like a cost benefit analysis was done on ITSM Asset management vs HAM&SAM, and we assumed that there were no asset management capabilities with ITSM. Our asset c...

VernYerem by Tera Expert
  • 1745 Views
  • 4 replies
  • 3 helpfuls

Oracle database options and packs visibility in sampro

Hello all,we have recently enabled SAMPro Plugin and publishers packs.Where can i see the oracle database, packs and option in SAMPro. or what configurations or steps we need to follow to have the above data available in the respective tables

PriyankaAng by Tera Contributor
  • 555 Views
  • 1 replies
  • 1 helpfuls

SaaS Software Products calculation

Dear Community,Who can explain how ServiceNow SAM Pro calculates the Total number of products in the SaaS asset analytics dashboard?Taking in consideration that SAM Pro relies on a Direct Integration Profile for a specific publisher, here in this exa...

Lionel Falk by Tera Contributor
  • 511 Views
  • 2 replies
  • 1 helpfuls
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